Roxanne
10/10
United Kingdom 🇬🇧
A good hotel, great staff. Enjoyed every moment
Pros: They hosted my wedding, and they did it beautifully.
Cons: Food wasnt the best
Hector
10/10
Colombia 🇨🇴
Small Paradise
Pros: This resort is a paradise, you can find everything, drinks, food, some sports water, tennis, gym, 4 restaurants, the staff is willing to help, the beach is clean, there are no children, and there is low noise. For sure we will return to this place.
Cons: The week passed too fast.
Gloria
10/10
Colombia 🇨🇴
The best hotel in the Caribbean
Pros: This is our fifth visit, and each time I confirm how fantastic is this hotel. We always stayed in a bungalow, but now I can say the room is excellent. The friendly service from everyone at the hotel makes for a pleasant and relaxing stay. The facilities are very well maintained, the food is excellent, and the beach is always clean and organized. The people are the best: in the entertainment and company the fun and intelligent Ariel, the friendly Michael, and the lovely Shelly, supported by Iandra, Uli and everyone else (all they make me remember Chocolate); in the sea activities Wagner; in the bar, Walkie and Sammy preparing the Churchill; and on the beach, Luisa. The smiling María and Carlos (Pitbull) in the dining room were always kind. Without Santo, there are no miracles (Sin Santo no hay milagro)... Thank you, Santo, for being attentive to everything.
Cons: The few beach towels. I am not a member of the VIVA club but I don't like being approached to sell their plans.
Gon
10/10
United Kingdom 🇬🇧
Perfect Venue to Surprise your Partner! An Excellent and Unforgettable Adults Only Experience!
Pros: A Perfect Venue to Surprise your Partner and share Romantic time together! From the Amazing location surrounded by wild Nature, beautiful beaches, pristine blue water, to the quality of the Design of the Resort (Elegant & Balanced), Staff's Attention and Care, high quality Food and Drinks, and the diversity of activities available! An Excellent and Unforgettable Adults Only Experience! Highly Recommend! Definitely coming Back!
Nick
9/10
Belgium 🇧🇪
Pros: The animation team is great. Thx everyone!! Overal good facilities and good food.
Cons: We booked a one queen bed room and got a twin beds room. However we got a complementary massage as compensation.
David
10/10
Puerto Rico 🇵🇷
I enjoy everything about the place and the staff..... Will love to come back
Pros: I enjoy everything about the place and the staff..... Will love to come back
Cons: Love to have hiking tours and i was not able to see one
Valentina
10/10
United Kingdom 🇬🇧
Wonderful experience
Pros: I loved everything !!!! I was there for my honeymoon with Richard and was everything amazing . The beach wowww the best !! The viva entertainment was something unreal . The shows in the evening wonderful. Café Gloria Federica Ariel Chocolate Shelly Manuel choreographer 👏🏽👏🏽 Javier Justine Connie Uli Kiwi Wagner Marcel Diego Leo Smarlin Mar Felipe Iamdra Vitalio Dj jean
Kalid
9/10
France 🇫🇷
Great stay!
Pros: The staff (especially Justine, Alex and Javier who were very dedicated), the swimming pool, the location, the beach access as well as the amenities.
Cons: The buffet could have been a bit more diversified. Also, the rooms were very damp, but that’s not that’s easily fixable given the local climate.
Julio
8/10
Netherlands 🇳🇱
Pros: The size of the hotel is ideal! not too bigso you dont need to walk long to the beach, restaurants, etc.
Cons: The staff will approach you sneakily inviting you to an special breakfast and it turns out to be a commercial session in which they intend to sell you time-sharing memberships. Not nice to spend precious time of your holiday listening to a sales guy
Paulius
9/10
Lithuania 🇱🇹
Pros: Beautiful beach, good waves and inventory for watersports, good coctails, very good buffet, fresh and tasty pineapples
Cons: First few rooms were very damp (sheets wet from humidity). Last room had no working a/c and was +27, but at least not damp. It takes too much time to get food in restaurants, I cannot wait 2h everytime just to have a meal