Catalin
9/10
Romania 🇷🇴
This being our 5th stay there in the last 20 years pretty much sums it :)
Pros: This was my 5th visit at this hotel, the first being in 2002, when the resort had just opened, and my last one 10 years ago. The rooms are now renovated, as well as the bathrooms, which were updated to the current standards. The entire area has developed quite a bit, there are now shops nearby and places where you can spend time. When I was there last, there was nothing around the hotel. Now it's a small village with inner roads and dozens of small shops and small hotels. The port is now 5 minutes away just east of the resort, so it is easy to leave and arrive for/from excursions. The best restaurant in the resort is still the Gheisha (japanese). The kids loved the stay and can't wait to get back :)
Cons: The entertainment is not what is used to be when I was there last. Back then, the theatre was full each night, no matter what the show was, and the entertainment team was brilliant. This time, the theatre was empty each night, most of the shows were cancelled because of poor attendance. Back in the day, the entertainment team were always on the beach during the day, advertising the shows. There was no advertising this time. The disco was also empty and closed half the nights. The entertainment area however seems to have moved between the bar and the reception area, with some sort of disco show almost every other night. The atmosphere was nice. We were there during Easter, there was nothing special organised for Easter, not even some coloured eggs. The beach lighthouse bar was damaged by a hurricane in October 2022 - it is now under reconstruction. There are no more flamingoes in the garden, but there are a lot of other small birds. There were a few beautiful large trees with big red flowers on the property - they now seem to be dead for some reason. It is a pity - they were superb. The open buffets at the main restaurants are lighter than they used to be. There is no more freshly squeezed orange juice in the morning, for some reason, but there is still a selection of fresh juice. There is no more coconut available. The fish selection is significantly poorer than before. Almost all the sun beds and umbrellas are reserved as early as 6 in the morning. Although the „no sun bed reservation” policy is advertised, it is not enforced by the staff. I saw sun beds with beach towels on them in the front row at midnight, reserved for the next day. This is annoying, as you have to get up at 6 in the morning to go to the beach and reserve your sun beds. We didn't get a „Welcome back” sign on the door, although it was our 5th visit :) The second day we arrived, when we tried to make reservations, all the restaurants were almost fully booked for the next 7 days.
Maria
10/10
Argentina 🇦🇷
Pros: El hotel es magnífico. La gente muy amable y cordial atentos a todo. Las zona de playa impecable, muy limpia. Hermoso lugar
Cons: Es difícil reservar en los restaurantes no hay disponibilidad
Luciana
10/10
Argentina 🇦🇷
Quiero volver
Pros: Todo muy limpio, la atención del personal, el servicio de all inclusive es muy bueno Los entretenimientos son muy buenos
Cons: Nada
Karl
8/10
Argentina 🇦🇷
Pros: La comida era abundante pero no muy variada. Sin duda la ubicación con ese mar caribe sin sargazo es lo mejor.
Cons: No hay muchas cosas para hacer.
Aleksandar
9/10
Serbia 🇷🇸
Great staff, great sea but overcrowded beach
Pros: The sea is fantastic, the guys at the beach bar are top and in the main restaurant. The restaurants are good, main buffet as well, Japanese restaurant is great.
Cons: Beach is overcrowded at 8am you cannot find the sunbed. We tried at 7am and succeeded in the third row. It's too many people on beach and even if you try left or right other hotels and beaches look the same. Distance between sunbed from first person next to you is very often max 1.5meters. We booked a Greek Restaurant at the beach and got food allergy and ended up in resort hospital paying 350usd for a quick checkup and injection Corticosteroide to reduce tongue swelling. In our 30 years of travel we never got food allergy to anything. They have not accepted our travel insurance so we had to pay and latter reimburse from insurance.
Cristian
9/10
Chile 🇨🇱
Excelente hotel familiar
Pros: El personal muy amable, las instalaciones, la comida, las habitaciones, la playa exquisita y siempre con disponibilidad de reposeras. Para un viaje familiar está perfecto! Dato practico,Un lujo de gimnasio!
Cons: La cama y almohadas un poco incómodas. La aplicación para hacer reservas en restaurantes temáticos era bastante confusa, ya que nos cancelaron 2 reservas sin nosotros hacerlo. En el buffet siempre hay cosas muy ricas y variadas, pero por inocuidad de los alimentos, en algunas estaciones podrían exhibirlos de otra manera, protegiéndolos de las moscas, por ejemplo. El \
Marisa
10/10
Argentina 🇦🇷
Mágica
Pros: El hotel es hermosísimo. La decoración tipo hacienda colonial de lujo. Cada detalle, la playa, y la comida espectacular
Cons: La disponibilidad de reposeras en la playa. La gente deja una toalla reservándolas a pesar de que no se puede, y no las ocupan realmente en todo el día
Nadia
10/10
Argentina 🇦🇷
Excepcional
Pros: Excelente atención de todos sus empleados! Muy buena comida, ubicación inmejorable. Altamente recomendable.
Kistner
10/10
Argentina 🇦🇷
Excelente, pero ojo con contratar otro bloque sin realizar una visita antes.
Pros: Destacable la atención,la limpieza y sin dudas la comida, creo que eso es un 1000
Cons: Recorrer el lugar antes de contratar otro bloque, pues la reserva que nosotros teníamos en bloque 4 teóricamente quedaba a 500 metros de la pileta, por lo que nos ofrecieron pasarnos a bloque 7, frente a la pileta por 500usd más (todo esto en recepción, en la puerta del complejo). Al abonar y entrar a recorrer, descubrimos que la distancia no era tanta,serán unos 150 m, por lo que nose si valió tanto la pena el cambio. En cuanto a las instalaciones y demás,nada que decir, realmente impecable. Fue nuestra primera vez en Bayahíbe y Seguramente volveremos allí al hotel sin dudar.
Pilar
10/10
Argentina 🇦🇷
Excelente
Pros: Excelente todo, la comida 10/10 la playa 10/10
Cons: Los animadores eran un poco invasivos