TRS Turquesa Hotel - Adults Only - All Inclusive

Perfection (except for Travel Club)

Pros: It was absolutely perfect, the choice of food, all the restaurants were sublime, the activities that were available, the staff who will do anything to make your stay perfect

Cons: Travel Club - they really go in for the hard sell, which was not needed on a relaxing holiday. We spent 3 and a half hours there when we were told “no obligation, only maximum 1 hour 20 minutes for a special presentation” - you get 200$ of points which can be spent at the resort for your time but if you only have a few days there I would just say no from the beginning. Tell the people in the lobby in the turquoise shirts that you are not interested, it was disguised to us as a tour around the whole premises, but it was in fact just a trip to the travel club centre where they try to get you to join.

Pros: It is an exquisite accommodation, offering high-class services and ambiance for the guests. The breakfast is very divers, while for lunch and dinner you have many restaurants you can choose from, even fine-dining ones. The staff is very friendly and always at your service (even a bit too much for my taste) with many butlers, cleaning staff, concierge and others at your service all the time. Being an adults only place, the atmosphere is very nice. Also, I appreciated the fact that they apply treatments against mosquitoes.

Cons: that our stay was too short :)

Pros: I appreciate the room a lot and the room service team - so helpful and nice people. My room cleaned regularly and precisely :) The staff and the whole service was so kind, always present and ready to support. Thank you to the man from the hotel reception for helping me with his Spanish when I was trying to communicate with the taxi driver :)The choice of food was wide enough I did not manage to try it all. The wifi was really good too, I used it a lot.

Cons: Everything was excellent but one little thing - I would appreciate the sunbeds on the beach were cleaned after rain and the puddles of dirty water were removed so as there was more choice where to sit.

Exceptional

Pros: Pure luxury, amazing price for a 5 star experience- will definitely book again

My stay was amazing outside of this world.

Pros: The property itself and the staff and the room service.

Cons: The room was a bit musty when I just got there but they took care of it.

great weekend

Pros: the food was good almost all restaurants and beach club was really good the transportation was really good

Cons: some food at the restaurants more vip liquor, and more brands because in all bar were diferent the brands

Excellent choice, my husband and I had a very relaxing vacation, the staff went over and beyond!

Pros: The facility expanse and beyond our expectation, lush and green and huge compound! There was so much greenery and v. pleasing to the eyes -manicured v.well kept. Helios for breakfast had amazing sea views and live music everyday. It was like paradise. The sea colors were beyond words! Loved the staff, very courteous and helpful, the beach was great and seaweed kept being cleaned out. Dinner restaurants were very elegant and food was great except for the Indian restaurant, it was average. Our Butler Estarlyn was great and LisaMarie, Angela and Ignacio were awesome. Food variety and choices were mind boggling. We could only eat seafood or veg due to religious reasons and non alcoholic drinks. The staff always made us fancy non alcoholic drinks :) There was a great variety. Desserts were one of kind and amazing! Entertainment was good. Always something happening on the grounds. There was always a trolley available to take us to places and restaurants. Absolutely loved TRS Turquesa.

Cons: Nothing!

Exelente servicio

Pros: Super lindos la atencion del personal kendry , Jesus , Jacob , fenix , Nelly super amables en todo

Pros: The food and service were really good. Far better than other resorts in the area.

Simplemente excepcional!!

Pros: Nos alojamos con mi marido para recibir el Año Nuevo. Ya desde el check in la atencion fue increíble. El servicio de mayordomo es espectacular, encargándose de proveernos todo lo requerido en nuestra habitacion y reservando los restaurants solicitados para nuestra estadía. Coordinaron nuestro día de spa, y la fiesta del 31. Contratamos la experiencia Premiun y la suite swin up. Si pueden no dejen de vivir esta experiencia. El personal es extremadamente atento y preparado para atender todas tus necesidades. Lugar ideal para relajar, descansar y pasarlo bien.

Cons: Un poco insistentes los vendedores de “tiempos compartidos”